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More than 700,000 Americans have fallen victim to Covid scams. Here are the latest scams you need to know (and how to protect yourself).
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The COVID-19 pandemic has fueled a fraud free-for-all across the country.
More than 700,000 Americans have been victims of Covid scams, with the median loss costing $425, according to the Federal Trade Commission (FTC) [*].
But while reports of Covid scams have fallen from their peak in March 2021, thousands of Americans still get scammed every month.
So, how can you keep yourself healthy and safe? In this guide, we’ll look at the latest Covid scams that you need to be aware of and review how you can protect yourself and your family.
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Covid scams include any scheme that uses the confusion of the pandemic to steal your money, identity, or both.
Fraudsters prey on fear and uncertainty. And the Coronavirus pandemic has opened up new opportunities for scams — resulting in billions stolen from citizens and the government.
Here’s an example:
Let’s say you’re checking your email at work and get a message saying you’re eligible for an additional COVID-19 stimulus check. You click on the link, fill out your personal information, and pay a $75 check processing fee.
A few days later, you get a call from your credit card company. Someone has spent thousands of dollars using your card information.
You’re the victim of a Covid scam (as well as financial fraud and identity theft).
Unfortunately, anyone and everyone is vulnerable to these types of scams.
There’s a common misconception that older people are the most common targets, but research shows otherwise. A recent survey of financial identity theft victims showed that 30% of victims were between the ages of 35 and 44 — more than any other age bracket [*].
The best way to protect your identity and money is to know the common Covid scams to watch out for.
We’ve compiled a list of both recent and longstanding COVID-19 scams, along with real-life examples so that you can learn how to spot imposters.
Phishing occurs when a scammer contacts you pretending to be someone you trust — such as your bank or a government agency.
The fraudsters try to gain your trust so that you’ll give up personal information — such as your Social Security number (SSN), Medicare number, or bank details. They can then use your data for identity theft, to claim pandemic benefits in your name, or worse.
During the pandemic, scammers have conducted phishing scams via email, phone calls, text messages, and even social media. However, according to the FTC, the majority of Covid scams originate from emails or websites [*].
Warning signs of a pandemic phishing attack:
What to do: Ignore phishing messages and report the fraud to the FTC at ReportFraud.ftc.gov. If you’ve given personal or financial information to a scammer, you’ll want to freeze your credit and follow the steps of what to do if your identity is stolen.
The American government approved a record $4.6 trillion in pandemic benefits [*]. So, it’s no surprise that fraudsters have used Economic Impact Payments to run a number of scams.
In many of these scams, fraudsters offer to provide an additional stimulus check, or expedite a payment for a fee [*].
They might also pretend to be from the government, send a bogus stimulus payment, explain that they sent too much by mistake, and ask you to return the extra money. The check will bounce, and you’ll lose the “extra” money that you returned.
Warning signs of stimulus fraud:
What to do: If you’ve sent money to anyone for a stimulus payment, immediately reverse the charge if possible. Report the fraud.
The PPP program offers generous loans to qualifying businesses during the pandemic, but it’s been rife with fraud. Fraudsters have recruited unknowing individuals, applied for loans with stolen identities, and charged bogus “processing” fees.
Warning signs of PPP loan fraud:
What to do: If you discover a PPP loan has been taken out in your name, report the fraud to the U.S. Small Business Administration’s (SBA) Office of Inspector General.
During the pandemic, many companies shifted to remote work. But hackers have taken advantage of remote workers’ lack of device and network security to breach company databases and sell information on the Dark Web.
Remote workers caused 19.8% of security breaches in 2020, according to data from MalwareBytes [*].
Using public Wi-Fi, opening suspicious emails, or using your personal device for work can leave your company open to breaches — and leave you liable for losses.
Warning signs of remote work breaches:
What to do: If you believe you’ve created a security issue for your company, tell your manager or the IT department immediately. Then, change all your passwords and enable two-factor authentication (2FA) on your accounts.
Pro tip: Protect your devices and home network with antivirus software and a virtual private network (VPN). These tools stop hackers from spying on your computer or installing malware that can hack into your accounts.
The Department of Labor estimates that one in five COVID-19 unemployment benefits were paid improperly [*].
Scammers will often contact you with offers of helping you apply for benefits. However, they’re really just trying to steal your personal information so that they can claim the benefits in your name.
For example, a Detroit man was arrested after law enforcement discovered while monitoring his Instagram account that he was part of an unemployment insurance fraud ring [*].
Warning signs of unemployment fraud:
What to do: If someone has used your information to apply for fraudulent unemployment benefits, report the identity theft to your state’s Department of Labor office.
In the United States, COVID-19 vaccines are free for everyone — but you won’t get paid for getting one.
If anyone demands payment for a vaccine or offers a reward, it’s a scam.
Warning signs of vaccine scams:
What to do: If you’ve paid money for a vaccine, try to reverse the charges. You should always contact your insurance company or verified healthcare institution for accurate information on vaccines.
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Scammers are also using the pandemic to try and steal your Medicare number (for medical identity theft). Beware of calls that ask for your insurance account number or health data. (Here's what a Medicare scam call sounds like.)
Unscrupulous healthcare providers have also used the Coronavirus pandemic to get patients to share health data which the providers then use to defraud insurance companies. For example, two lab owners were convicted in 2022 of scamming Medicare patients out of $144 million [*].
Warning signs of health insurance scams:
What to do: If you’ve provided health insurance information to a scammer, contact your insurance company to let them know.
📚 Related: What Can a Scammer Do With Your Medicare Number? →
New scam sites have appeared offering discounts on healthcare products like home test kits or face masks. Some will even send you fake text messages to try and threaten you into buying their fraudulent products.
Some don’t have products and just pocket the money, while others collect your financial information for fraudulent purchases. Others sell fake or ineffective products. As many as 70% of KN95 masks for sale don’t meet minimum health standards [*].
Warning signs of fake online stores:
What to do: If you’ve purchased a product from an online store that you think is fake, try to cancel the order. If you can’t, dispute the charge on your credit card, and report fraud. You can also do a full Dark Web scan to see what personal information of yours has leaked online.
📚 Related: How To Shop Online Safely [14 Essential Tips] →
Package delivery scams have been around for years, but they became more effective when the pandemic forced more people to order online.
Here’s how the scam typically works:
An imposter sends a scam text message or email purporting to be about a package you ordered (one of the most common is the UPS text scam). The message will include a link to “reschedule” your delivery. But if you click on the link, it will download malware to your device or send you to a phishing site that will request personal information.
Scammers know that if they send the message to thousands of people a day, at least a few will have pending packages.
Warning signs of package delivery scams:
What to do: Ignore these phishing attempts. If you’ve clicked on a scammer’s link, scan your device for malware. If you’ve shared personal information, follow the steps below for securing your identity and reporting fraud.
Pro tip: Protect your devices from malware with antivirus software. Aura works on your phone and computer to stop malware and warn you of phishing sites.
COVID-19 testing and vaccine centers seem to have appeared overnight, but not all are legitimate. One Illinois-based chain of testing clinics shut down after multiple state and federal investigations found that they were stealing patient information and providing false results [*].
These scams do not merely cause financial harm to victims; they are also potentially dangerous and can lead to serious (even life-threatening) health risks.
Warning signs of COVID-19 clinic scams:
What to do: Walk out and don’t fill out any patient information. You should also report the scam to both the BBB’s Scam Tracker and the FTC. If you suspect you’ve been a victim of a COVID-19 vaccine scam, you should check with your doctor — as the vaccine may not have been genuine.
Scammers are making Covid-related robocalls pretending to be from agencies like the Centers for Disease Control and Prevention (CDC), Department of Health and Human Services (HHS), World Health Organization (WHO), Food and Drug Administration (FDA), or even your state’s department of health. They can even spoof the number that you see on your caller ID, making the call look official.
The challenge is that these agencies sometimes make legitimate calls to gather survey data. To be safe, only provide broad information that could apply to thousands or millions of people (like what type of vaccine you had).
Warning signs of robocalling scams:
What to do: Hang up as soon as you hear a robocall. In most cases, actual organizations will reach out to you personally. If you’ve given up personal information, look for the warning signs of identity theft, and then file a fraud report with the FTC.
Many Covid scammers ask for payment in cryptocurrencies like Bitcoin to ensure that they can’t be traced. While cryptocurrency is only the seventh most-used payment method for COVID-19 scams, it resulted in the second-largest monetary loss [*].
Warning signs of cryptocurrency scams:
What to do: Never send cryptocurrencies to people you don’t know. Government agencies will never ask for you to pay fees in Bitcoin or similar payment channels.
Scammers aren’t afraid to prey on the kindness of people who just want to help. And the Covid pandemic has presented the perfect opportunity to create bogus charity scams.
These scams work by asking you to donate, or by asking for your help with a donation [*]. Of course, there is no charity; and the money — or your bank account information — goes straight to the scammer.
Warning signs of charity scams:
What to do: Research any charity or fundraiser organizers before sending them money. If you think you’ve donated to a Covid scam charity, try to reverse the charges and report the fraud to the FTC.
The pandemic has provided a plausible backstory for all kinds of text scams. Typically, a scammer will collect phone numbers from the Dark Web and send batches of texts that all lead to a link meant to steal more information.
Warning signs of text scams:
What to do: Ignore and delete any unwanted messages — even if they promise you a reward or payment. If you’ve clicked on a link in a text message, look for signs that your phone has been hacked.
One very effective scam targets employees who are still getting used to working amid a pandemic. Scammers send an email to your work address either asking you to download a file, click on a link, or share your vaccine card. This can allow the scammer to hack your computer or collect valuable personal information.
If you get an email like this one below, verify whether or not it’s legitimate by contacting your employer separately (ideally via telephone).
Warning signs of proof of vaccination scams:
What to do: If you’ve clicked on a link or downloaded a file, contact your IT department immediately.
Scammers send emails pretending to be from vaccine companies, asking you to complete a survey [*]. Except the survey isn’t real, and any personal information that you share is used to steal your identity.
Warning signs of Covid survey scams:
What to do: Ignore and delete scam survey requests. If you’ve given out personal information, update your accounts and sign up for identity theft protection.
📚 Related: Is Identity Theft Protection Really Worth It? →
FEMA offers a legitimate Covid funeral assistance program. But criminals have used the program as a guise to steal money from those grieving loved ones. With the goal of committing fraud, scammers often scan recent obituaries and target surviving family members.
Warning signs of funeral assistance scams:
What to do: If you’ve given money through a funeral assistance scam, reverse the charges if you can and report the fraud to the FTC.
COVID-19 scams are surprisingly common — 37% of Americans believe they’ve been the target of one [*].
If you think you’ve given money or sensitive information to a Covid scammer, follow these steps immediately:
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Scammers are always looking for new ways to steal your information and money. So, even if you haven’t encountered a Covid scam yet, there’s a good chance that you will.
Here’s what you need to know to stay safe now and in the future:
While the COVID-19 pandemic has brought out the best in many of us, it has also made it easy for scammers to take advantage of the most vulnerable. Learn to spot the signs of common Coronavirus scams so that you’re not the victim of one of them.
For added protection for your identity and financial accounts, sign up for Aura.
Aura constantly monitors your personal information (like your SSN) and financial accounts for signs of fraud. It also secures your devices against malware and hackers with powerful antivirus software and a VPN. So no matter which Covid scam comes your way, you’ll be in good hands.
Editorial note: Our articles provide educational information for you to increase awareness about digital safety. Aura’s services may not provide the exact features we write about, nor may cover or protect against every type of crime, fraud, or threat discussed in our articles. Please review our Terms during enrollment or setup for more information. Remember that no one can prevent all identity theft or cybercrime.