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Unemployment scams lead to billions stolen in benefits and pandemic relief funds. But what happens when someone makes a claim under your name?
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Last year alone, almost 400,000 Americans had their identities stolen and used to apply for fraudulent government benefits [*].
Times of crisis are a breeding ground for new scams. Since the beginning of the pandemic, the U.S. government has lost more than $45.6 billion due to fraudulent unemployment benefits [*]. But the government isn't the only one who can get swindled by unemployment fraud.
So what happens if someone applies for unemployment benefits in your name?
In this guide, we’ll teach you the warning signs of unemployment fraud and how you can protect yourself from becoming a victim.
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Unemployment scams — or, unemployment fraud — are when scammers use fraudulent information to avoid taxes and claim benefits they don’t qualify for.
Over the last year, the FBI and state law enforcement have reported a huge spike in unemployment fraud. Organized crime rings have used stolen identities to steal billions from programs like the Pandemic Unemployment Assistance (PUA).
Unemployment scams hurt us all. The more benefits stolen from these programs, the less likely they'll continue, and the harder it'll be to get help when you need it.
If a fraudster steals your identity to commit unemployment fraud, you most likely won’t find out until after they’ve received your benefits. But the sooner you recognize the types of identity theft, the better chance authorities have of recovering the funds.
Here are some of the ways you can find out if someone has filed for unemployment under your name:
All unemployment scams depend on getting access to your personally identifiable information (PII). This includes your name, address, phone number, credit and debit card numbers, and social security number.
So, how do these thieves get access to your sensitive information?
Scammers impersonate government agencies in phishing emails, text messages, or phone calls. Once you engage with them, they’ll try to convince you to hand over personal information like your SSN, driver’s license, or credit card numbers.
One of the most common unemployment scams is receiving a fraudulent email claiming to be from a government account.
Phishing emails copy the look and tone of an official email. But the included links ask you to either hand over personal information or download malware to your device (which can allow them to hack your email). Scammers can even mask the return email address so it looks like it’s coming from the real source.
It’s best practice to scrutinize any email before clicking links or downloading attachments. For added security, click or hover over the sender’s email address to see if it’s from an official “.gov” account.
Unemployment scammers will also target you over text. In a smishing scam, fraudsters send texts claiming there’s an issue with your account that you need to fix immediately or face a penalty.
But when you click the link, they’ll once again either steal your personal information or send you a virus.
For example, one smishing scam told victims they would forfeit their benefits if they didn't click on a link to update their bank account details. Those who clicked on the link had their payment details stolen.
Again, never click on links in texts or emails if you aren’t sure who sent them. When in doubt, go to the agency’s official website and contact them directly.
Job seekers are prime targets for unemployment scammers.
Fraudsters will post fake ads on social media sites like LinkedIn and Facebook or job boards that offer high pay for minimal work. One common fake job ad involves picking up passengers at the airport for 35 hours a week with a weekly pay that works out to over $100,000 a year.
But all these fake jobs require applicants to submit personal information — such as their Social Security number or ID — in order to apply [*]. Scammers will even create fake company pages to try and trick you using similar-looking URLS. (For example, using an extra “i” in spiiritairline.com)
Again, be diligent about who you give your information. Be especially careful with your SSN as it's not always possible to change your Social Security number, even after identity theft.
If you're unsure about sharing PII with a real recruitment service, ask them why they need it, how they plan on using it, and how they will safeguard it.
Phone scams have also increased during the pandemic. One especially common scam is when a fraudster offers to file for unemployment benefits on your behalf in exchange for a fee.
Social Security scam calls, for example, may even peddle unclaimed grants or cost-of-living adjustments (COLA). If you accept, the fraudster takes the fee as well as any other personal information you hand over.
In another type of unemployment scam, con artists will offer payment for completing a survey. But to get the reward, you need to provide your personal or financial information.
These types of attacks are dangerous because we see them as a quick and easy way to make money. Again, if an offer looks especially appealing, do your due diligence first. Someone might be trying to scam you online.
With more people searching for how to claim unemployment benefits, scammers have created spoofed websites to steal your information.
According to the FBI, these websites will use the same name as a government agency, but use misspelled names or URLs. For example, “employ-wiscon.xyz” or “Marylandgov.xzy”.
If you click on these sites, you’ll be prompted to supply sensitive information that can be used for fraud or download malware onto your device.
Scammers can’t always directly withdraw the money they’ve received through fraudulent activity. Instead, they rely on a network of “money mules” to launder fraudulent unemployment claims.
These mules are often unknowing accomplices who withdraw funds to a mobile banking app like Venmo, Zelle, or Cash App, and then send them to the scammer.
If someone approaches you with a quick-money job offer like this, decline and report them to the authorities.
⛳️ Related: How To Identify Job Scams: Watch Out for These Red Flags →
Most of the time, an attacker has already filed a claim by the time you find out about unemployment identity theft.
At this stage, it’s time to protect yourself from further fraud in case the scammer has used your information elsewhere to steal your identity.
Anyone who deliberately provides false information to collect unemployment benefits is committing unemployment fraud. This means that unemployment scammers are open to serious criminal and civil liabilities.
While the penalties vary by state, in general, perpetrators will be forced to pay back the stolen funds plus interest (voluntarily or via wage garnishment). They might even be given a prison sentence.
For example, under California law, if a fraudster claimed over $950 in benefits fraudulently, they would be charged with a felony. If the amount was less than $950, they would be charged with a misdemeanor and liable to spend up to six months in jail and to pay a fine of up to $1,000 [*].
Whereas, in Arizona, you may receive two years in prison and fines up to $150,000 for each false UI claim [*].
⛳️ Related: 20+ Common Examples of Fraud & Scams To Steer Clear Of →
Unemployment scammers can create a massive headache for you as you try to prove your identity was stolen. Even worse, if you're requesting or relying on benefits, it could delay your support until the issue is solved. Instead, it's always better to proactively protect yourself from scammers.
Here are some steps you can take to make sure you don't fall for an unemployment scam:
By now, it's clear that identity thieves will capitalize upon any opportunity — even the coronavirus pandemic — to separate citizens from their hard-earned money (just look at how PPP fraud is the biggest fraud of all time).
But while identity theft can happen to anyone, it doesn't have to happen to you.
Prevent identity theft by being proactive and aware of unemployment scams trying to capture your personal information. A bit of due diligence will reduce the chance that someone will make claims under your name.
Editorial note: Our articles provide educational information for you to increase awareness about digital safety. Aura’s services may not provide the exact features we write about, nor may cover or protect against every type of crime, fraud, or threat discussed in our articles. Please review our Terms during enrollment or setup for more information. Remember that no one can prevent all identity theft or cybercrime.