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LifeLock offers strong protection against identity thieves, but its pricing plans are confusing and costly compared to alternatives like Aura.
LifeLock offers strong protection against identity thieves, but its pricing plans are confusing and costly compared to alternatives like Aura.
In this article:
In this article:
LifeLock was one of the first (and most successful) names in the identity theft protection industry. But over the years, one of the main user complaints about LifeLock has been its confusing plan and pricing model — especially since LifeLock was acquired by Symantec (the makers of Norton) in 2017 [*].
Today, LifeLock (and similar plans under the Norton brand name) offer over 50 different products and pricing plans.
Browse the LifeLock and Norton websites and you’ll find a dizzying number of plans that encompass varying levels of identity theft protection and cybersecurity, stand-alone antivirus software, business plans, and more — and that’s not counting the different pricing options for annual, monthly, family, and Norton 360 plans.
All of this leads to a drastic range in LifeLock pricing:
What’s even more confusing is that these prices only apply to your first year as a customer. After that, your LifeLock identity theft protection plan will renew at a price increase ranging from 30% to 50% or higher.
If you decide LifeLock is worth it to you, you should know what you’re signing up for.
Note: LifeLock regularly updates and changes its pricing models or offers special discounts and promotions. The prices listed here are current to the publishing date.
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There are three key things you need to know about LifeLock's identity theft protection services:
LifeLock recently updated its website to categorize its plan options under different use cases, ranging from “budget friendly” to “best protection” and “all in one” coverage.
While this makes it harder to compare plan options side by side, the simplest explanation is that the more money you give LifeLock, the more protection it provides in return.
At the lowest price point, the new entry level “Identity Advisor” plan only includes bare-bones Dark Web monitoring and data breach alerts, along with 24/7 live member support.
One step up from that level is LifeLock’s “Standard” plan, which adds on additional identity monitoring services, one-bureau credit monitoring, and TransUnion credit file and PayDay loan “locks” — along with suspicious activity alerts, USPS address change alerts, and over $1 million in identity theft insurance coverage.
At the highest level, the “Ultimate Plus” plan layers on three-bureau credit monitoring, home title monitoring, and additional identity theft insurance coverage for stolen funds and personal expense compensation.
Except for the “Identity Advisory” plan, here’s a breakdown of what’s included in each of LifeLock’s three main tiers of identity theft protection for individuals:
🤔 Why are these prices higher than what’s shown on LifeLock’s website? If you’ve been shopping for a LifeLock plan, you’ve probably come across deals such as $7.50 a month for LifeLock Standard — but these prices are misleading as they’re only for annual plans. In reality, you’ll pay $89.99 all at once (which, if you were able to pay monthly, would equal $7.50/month).</div>
Next, let’s take a look at each of LifeLock’s different plan options, depending on add-ons you might need — such as protecting your loved ones or adding Norton 360 digital security to your plan.
Along with its individual plans, LifeLock offers plans for couples (two adults) and families (two adults and up to five children).
Regardless of which plan you choose, all adults receive the same features as they would on an individual plan. However, the benefits for children under the age of 18 are limited to: identity and SSN monitoring, credit file detection, up to $25,000 each in personal expense and stolen funds reimbursement, and a guided child freeze.
Alternatively, you can add individual children to your LifeLock plan (at $5.99/month for LifeLock Junior).
If you’re looking to protect multiple people with a single LifeLock plan, here’s a breakdown of LifeLock pricing for families, couples, and children:
To get all-in-one protection similar to the level that Aura provides, LifeLock users need to pay extra for the Norton 360 add-on. This includes device and network security tools, such as Norton antivirus software, a virtual private network (VPN), and data breach notifications.
LifeLock Select plans with Norton 360 only include device protection and security for five devices, while Ultimate Plus plans cover an unlimited number of devices.
Packages also come with parental controls (for LifeLock family plans), a password manager, and cloud backups.
While Norton 360 provides powerful protection, adding it to your plan can prove costly.
Here’s a breakdown of how much more LifeLock plans cost with the Norton 360 add-on (all prices are for your first year as a customer only):
If you want to protect more people or devices, you’ll have to pay extra for a couple or family plan.
Note: Unlike LifeLock, every Aura plan includes digital security tools for at least 10 devices, three-bureau credit monitoring, and up to $1 million in stolen funds reimbursement. Try Aura free for 14 days.
When paid annually, LifeLock costs anywhere from $49.99 to $819.99/year.
However, the most appealing prices are the result of the introductory price discount. You can only get that discount by paying the annual subscription cost upfront — and, when it comes time to renew, that price will change dramatically.
Here's an example of the price jump that occurs between years.
The bottom line: Make sure you’re looking at the total cost of your LifeLock plan when you sign up — not just the estimated monthly fee for a discounted annual plan.
📚 Related: 8 Reasons Why It's Important To Have Identity Theft Protection →
If you don't want to sign up for an entire year of LifeLock, you can pay monthly — but you forgo the discounted rate in the process.
LifeLock's monthly plans range from $4.99 to $81.99/ month, depending on the level of protection and add-ons you need.
Yes. You can try all of LifeLock’s plans for free for 30 days. Most stand-alone Norton plans are also eligible for a seven-day free trial.
Note: If you don't cancel by the end of the trial period, you will be charged for the full annual subscription.
While Aura is a relatively new service (when compared to LifeLock), it has already been chosen as the best identity theft protection provider by tech reviewers at TechRadar, Forbes, Tom’s Guide, Security.org, and more.
Compared to LifeLock, Aura offers much more straightforward and transparent pricing and plan options.
Instead of worrying about what level of protection and add-ons you need, all Aura plans provide the same high level of protection — all you do is decide whether you want to protect yourself, yourself and a loved one, or your entire family.
Aura doesn’t offer a bare-bones starter plan either. In fact, only LifeLock’s most expensive Ultimate Plus plan (with Norton 360) compares to Aura's comprehensive identity theft protection plans.
For a much lower cost than LifeLock's top package, Aura offers award-winning identity, credit, and financial account monitoring features, the industry’s fastest credit fraud alerts3, robust digital security tools, and 24/7/365 access to identity restoration specialists.
Here's how Aura’s pricing compares to LifeLock Ultimate Plus:
If you’ve already signed up for LifeLock and have decided it’s not for you, you can cancel your subscription in a number of ways:
LifeLock offers a 60-day money-back guarantee on all identity theft protection and privacy monitor assistant annual plans from the date of initial purchase or renewal. According to LifeLock’s refund policy, monthly memberships may be refunded within 14 days of the initial purchase or renewal [*].
However, if any services have been redeemed during your subscription period, such as using a credit or identity lock or receiving any personal expense reimbursement, you may not qualify for a refund.
With its decades of experience and a claimed 80 million+ users, Norton LifeLock has an impressive track record. But its sky-high prices for identity theft protection may not be worth it for everyone.
LifeLock charges some of the highest prices in the industry, and new alternatives like Aura have introduced robust ID theft protection at more affordable prices.
Get peace of mind with Aura's in-depth identity and three-bureau credit monitoring — plus credit card, credit and savings account and investment account monitoring. You’ll also receive malware protection, AI-powered scam and spam blockers, and unrivaled 24/7 support if you happen to become a victim of identity theft.
Editorial note: Our articles provide educational information for you to increase awareness about digital safety. Aura’s services may not provide the exact features we write about, nor may cover or protect against every type of crime, fraud, or threat discussed in our articles. Please review our Terms during enrollment or setup for more information. Remember that no one can prevent all identity theft or cybercrime.