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Craigslist scams are hard to prosecute because scammers operate outside of your home country or use stolen identities. Here are 9 ways to shop safely.
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When an elderly couple knocked on Jessica Puzio’s door, they didn’t have the slightest inkling that they had already been scammed [*]. The couple wanted to tour her duplex — in a popular Denver neighborhood — and had found the listing with her address in a Craigslist ad.
It turns out that scammers had published a Craigslist post listing Puzio’s apartment for rent at about $1,000 less than the area’s going rate. The bogus listing was complete with photos pulled from Zillow and even included fake tenant references.
The con artist persuaded the victims via email and text until they conceded to sign a phony lease and pay a hefty security deposit — all before seeing the apartment in person.
Amid a time of soaring rent prices, Craigslist rental scams like this one are increasing at unprecedented rates. Colorado, for example, had the fourth most rental scams per capita in 2021, according to the Better Business Bureau (BBB). Unfortunately, it’s not just rental scams that hound Craigslist users.
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The Federal Trade Commission (FTC) recorded over one million fraud reports to date in 2022 [*]. Of those, victims lost a total of $468 million through fraud via websites and apps.
Craigslist’s terms of use outline that they’re not responsible for what users post [*]. As a potential buyer, here are nine ways to protect yourself on the marketplace.
In this classic scam, a buyer contacts the seller and offers to pay with either a certified or cashier’s check. When the check arrives, however, it's more than the agreed sale price.
The buyer will have a convincing story for the difference — it was a simple mistake, or the overpayment was meant to cover shipping. The buyer then urges the seller to deposit the check and wire back the overpayment.
When the bank later discovers that the check is counterfeit, the seller will be held responsible. Not only is the seller out the money for the sale item, but also for the wire transfer funds.
When Dan Bell was offered $120 instead of the $90 he’d listed on Craigslist for his grandson’s bike, he knew something was off [*]. Fortunately for Bell, he reached out for help after receiving a counterfeit money order for $998.
To avoid an overpayment scam, do this:
📚 Related: What Happens If You Unknowingly Deposit a Fake Check? →
Craigslist encourages people to only make local transactions, citing that this can help you avoid 95% of attempted scams on the website [*]. Just the same, follow these best practices when you shop locally.
Scammers tend to also use Craigslist listings to set up armed robberies. After identifying an iPhone for sale on Craigslist, an Anchorage man robbed the seller at gunpoint [*].
When shopping face-to-face, remember this:
As of August 2022, nearly six million people in the United States were unemployed [*]. Vulnerable groups like these are easy targets for scammers and are often likely to fall for Craigslist unemployment scams.
Money mule scams
Nanny job scams
Postal service jobs
📚 Related: The 10 Latest Work From Home Scams →
Scammers may resort to posting fake, detailed listings on Craigslist — often pulling up photos from Google Maps and Zillow.
Typically, the fake rental ad will flaunt fully-furnished units at lower-than-average price points. Additionally, they’ll include steep discounts in exchange for six month’s or a year’s worth of rent in advance.
The renter will show up at the location, only to discover that the property was never available for rent. To avoid these scams, you’ll want to proceed cautiously with listings that:
📚 Related: Were You Scammed on eBay? Here's What To Do →
Phishing email senders, masquerading as trusted contacts or businesses, dupe recipients into sharing personal information. Such emails, purporting to be from Craigslist, direct users to spoofed websites.
Victims then may be asked to confirm usernames, passwords, contact information, or even credit card details. The scam site subsequently steals any information that users enter, enabling scammers to implement Craigslist account takeovers or sell victims’ personal data on the Dark Web.
Protect your account against phishing attempts
“Burner” identity tools can help generate disposable contact information or credit card numbers to prevent spam (and scams) online.
Craigslist also has a native, two-way email relay feature that masks your actual email address. Only your name, and the information in the body of the email, are sent through unaltered.
This helps ensure that another Craigslist user can’t contact you after an exchange, especially if you decide not to proceed with a sale.
It’s worth noting that Craigslist deals are legally enforceable. That is, if both the buyer and seller agree on a transaction, the buyer can sue for damages if the deal falls through [*]. In such cases, a clear paper trail, masked contact information, and set sale conditions can stifle a threat of litigation.
You want to be extra cautious if you’re considering buying or selling high-value items on Craigslist — such as cars, computers, or gaming consoles.
To falsely entice buyers by dangling in-demand items, scammers post bogus ads with stock photos or duplicate listings. Sellers are also at risk of encountering a grab-and-go scheme if a buyer asks to “inspect” the item before making a full payment.
For tough-to-find or expensive items on Craigslist, walk away if:
📌 Safety tip: Use your credit card — and not your debit card — for expensive purchases. Buyer protection plans as well as return and warranty extensions are just a few types of purchase protection features available to you when you pay with a credit card.
Most people know not to directly transfer large sums online to an unknown third party. But some scammers have come up with a workaround to build trust with buyers — fake escrow services.
Fraudulent sellers will recommend that you wire funds to a specific online escrow service while you wait for the transaction to be completed [*].
Either entirely avoid using third-party escrow sites or use a service that you have thoroughly investigated — not one recommended to you by the seller. And until you know for sure with whom you’re doing business, refuse credit report or background checks.
📚 Related: How To Remove Hard Inquiries From Your Credit Report →
In yet another disconcerting attempt to pilfer your personal information, scammers pose as legitimate buyers interested in your listing. They hastily nudge you to leave the confines of Craigslist and insist that you text them on a number they provide.
Following this, they press you to share a one-time, six-digit code sent to your cell phone number. This verification code, they claim, is to ensure that this isn’t a fake online listing.
However, this Google Voice verification code scam can allow bad actors to use your phone number to conceal their identity.
Other common Craigslist scams also feature text messages with copy-pasted content from original listings. These messages inquire if the sale items are still available and insist on continuing the conversation over unusual Gmail addresses such as the example above.
Genuine buyers will not persuade you to speak outside of Craigslist. Any attempts to do so could eventually lead to a fake check, advance fee, or phishing scam.
📚 Related: These 10 WhatsApp Scams Are as Unnerving as They Look →
Most Craigslist scammers recycle the same types of scams across marketplaces — like Facebook Marketplace, OfferUp, or eBay — and with online payment apps like Zelle or Venmo. Protect yourself by staying alert and recognizing any early red flags.
Craigslist scams can be hard to prosecute because scammers may operate outside of your home country and use stolen identities. If you’re the victim of a scam, make sure to:
Finally, to keep your bank account and identity safe, consider signing up for Aura. Aura will alert you about any fraudulent activity on your account in near real-time and let you know if any of your personally identifiable information (PII) is being misused.
Plus, if the worst should happen, every adult member included in your Aura plan is covered by a $1,000,000 insurance policy for eligible losses.
Editorial note: Our articles provide educational information for you to increase awareness about digital safety. Aura’s services may not provide the exact features we write about, nor may cover or protect against every type of crime, fraud, or threat discussed in our articles. Please review our Terms during enrollment or setup for more information. Remember that no one can prevent all identity theft or cybercrime.