I had received a warning from AURA of an unknown person using my name to open a false credit card account. When Tammy at AURA got all the information from me she called the creditor and the 3 of us discussed the situation in depth. The fraudulent account was immediately closed and Tammy helped me become more familiar with even more services offered by AURA. Thank you Tammy.

Just switched to Aura from another protection product because the customer service and agent knowledge of how their products worked was so poor. Aura agent worked out all the issues promptly (appreciate the call back on the weekend) and was able to answer questions to help me select the proper product for my Son's needs.

This was a concerning situation, discovered while I was out of the country. The Aura staff was exceptional in managing the matter with grace, patience and kindness. Thank you so much to both of the representatives I worked with to quickly resolve the matter!